• We are limited mobility/wheelchair accessible on first floor

• Sessions are limited to 4 participants.

• Sessions are open shared space unless you reserve a private session.

• You’ll receive a brief orientation to the room, relaxation amenities, and devices. 

• The door is secured prior to session start to ensure quiet, uninterrupted experience.  

• No electronic devices allowed-please turn off and store personal devices before entering. This includes phones and smartwatches.

In order to keep you up to date with cancelations due to weather.

We will do our best to notify you in a reasonable amount of time. We will update online and also post on our Facebook and Instagram pages 2 hours prior to your session time.

We ask that if you can't make it to your session, please cancel your registration 4 hours before class start time. This allows time for someone else to sign up.

We understand that life has unexpected surprises which may affect your ability to attend class at the last minute. Please email the studio if you are unwell or have experienced an emergency that will prevent you from attending your session and this will be considered.

In the event of a no show or cancellation inside 4 hours of start time, you will forfeit the session credit.

We apologize for the inconvenience, but we are not able to offer any refunds on sessions, memberships, or workshops.

In respect to the autonomy and safety of all participants, photography and videography during your session is prohibited.

If a participant chooses to violate this policy they will be asked to leave the studio and will forfeit remaining passes or membership, and no longer have access to the studio or River Room.

Please arrive 10-15 minutes early to get settled.

For the safety and security of our clients and studio, the interior doors are locked when class begins and late arrivals will not be admitted.

Your practice begins when you arrive at the The River Room, so please remove your shoes and turn off your cell phone.